Management Systems Basics accrues 7 elective CPD points.
Approval no: RL209
This program examines the role and responsibilities of managers tasked with daily operational management of people and the leadership of teams. It focuses on the nature of management and leadership within organisations with specific focus on coaching, delegation and mentoring employees. The program also examines the management of people and process within an organisation with attention given to culture mapping and role-play.

The program is designed for those new to a management role, those managing teams, and experienced managers or supervisors with little or no formal training who would like to enhance or update their skills. Learning takes place via small group activities and discussions, lecture and individual self-analysis.
A certificate of attendance will be provided.

LEARNING OBJECTIVES:

At the end of the program participants should be able to:

Assess your own management skills and competencies

Understand the nature of management and management systems

Understand the importance of coaching, delegation and team building

Understand the nature of human resource management

Understand the principles of motivation and leadership theory

Develop strategies for delegation and avoidance of the micro-management trap.

COURSE CONTENT:

The nature of management and management systems

Team leadership and coaching – Coaching role play

HRM team exercise
Motivation theory and its application to management

Leadership theory and its role in management

Developing high energy teams

Learning to delegate and the barriers to delegation

Strategies for avoiding the micro-management trap

Tips from successful CEOs about building the awesome organization
The GROW Model and its use as a management tool
Coaching role play

THINGS TO KNOW:

Course costs include lunch, tea breaks and program notes